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• The fulfillment time in the warehouse from the order being created in the system to leave the warehouse is 1-3 business days. The time to ship after the fulfillment time is 1-5 business days.

• Most orders ship within 1-3 business days but it can take up to 3-4 business days in some instances depending on product availability and when the carrier picks up. Our network of retailers fulfilling your order ship Monday - Friday 9-5 PM. Orders are not fulfilled on bank holidays and weekends. Depending on your location, orders will be delivered within 2-5 business days after shipment. From time to time, there may be some delays due to high demand.

• You will receive an email with your tracking number once it has been fulfilled. If you have not received the email after 3 days, please check your promotions, junk, and spam folders before reaching out as the email sometimes ends up there. 

• Unfortunately not, all orders are shipped with Standard shipping. If you’re eligible for delivery, you’ll be able to select your preferred time and day for delivery. 

• If your order has already been fulfilled, we can’t reschedule your delivery. Please reach out to Orders@costatequila.com if you need us to hold your shipment. Please keep in mind that we might not be able to comply with your request.

• Someone 21+ with a photo ID must be present at the time of delivery to sign. If someone 21+ is not home, the carrier will make 2 more attempts to deliver. If the 3rd attempt is unsuccessful, the order will be returned to the retailer who fulfilled your order and a partial refund will be issued. 

• If you enter an incorrect delivery address while placing your order, or otherwise fail to sign for your order upon delivery, email us at Orders@costatequila.com. If your order is returned to the sender, you will be able to receive a refund for the cost of your item, minus taxes and any applicable shipping and restocking costs.

• Orders cannot be shipped to an APO/FPO/DPO or P.O. Box since all orders require an adult signature. 

• Unfortunately not, all sales are final.

• All sales are final and returns or exchanges are not accepted. However, if your order was damaged during shipment, the goods you received does not match your order, or there is anything missing from your order, email us at Orders@costatequila.com within 3 days of receiving the shipment with a picture of the damage or incorrect items.
• Once the evidence of the damaged or incorrect goods is received and inspected or an undeliverable item is returned, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund or replacement. If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card.

• Must be of legal drinking age!

• This service may be limited or not available at all in some places due to local law or other restrictions. 

• Unfortunately, not at the moment.

• Your credit card or bank statement will show your order charge as “BEVSTACK-WINE/LIQR”, “Liquor & Wine Warehouse” or “BEVSTACK”.